Job Profile

Interfacing Engineer-Field Support


Salary : 3.0 - 5.0 LPA
Location : Pune MAHARASHTRA
Experience : 3 - 5 Years

Gender : Male
Qualification : BE./ B. Tech
Vacancy : 4

Job Description

About Company :
It is a leading healthcare platform connecting more than 1200+ Healthcare Providers with Doctors and Patients all on a single platform. We provide a SaaS platform for healthcare providers and enable interactions with patients & Doctors in real time.

Job Description :


Provide service and customer support during field visits

Follow discussed schedule and execute accordingly

Manage all on-site installation, repair, maintenance, and test tasks

Diagnose errors or technical problems and resolve with the guided approach,

Follow regular reporting to a manager

Document processes where required

Follow all company's and department's field procedures and protocols

Cooperate with the technical team and share information across the organization

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

What we’re looking for

3-5 years experience in field support

Ability to troubleshoot, test, repair and service technical equipment

Excellent written and verbal communication ability

Ability to work flexible shifts and to adapt to changing work schedules

Familiarity with mobile tools and applications

Strong multi-tasking and organizational skills

Working Days : 5 Days a Week

Status : Open

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